This SMS Policy explains how Teclare sends SMS messages on behalf of luxury transportation businesses using our platform.

Types of SMS Messages Sent

Booking confirmation: sent to callers within 60 seconds of completing a booking call to confirm their reservation request has been received.

Missed call recovery: sent to callers within 10 seconds of a missed call to offer assistance and provide a callback option.

Who Sends and Receives These Messages

SMS messages are sent from the Teclare platform number on behalf of the transportation business the caller contacted. Messages are sent only to callers who have already initiated contact by calling the business.

Message Frequency

Callers will receive a maximum of one SMS per call, either a booking confirmation or a missed call recovery message. No marketing or promotional messages are sent.

Opting Out

Recipients can opt out of future SMS messages at any time by replying STOP to any message. After opting out, no further messages will be sent to that number.

Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan.

Contact Us

For questions about our SMS communications, please contact us at aman@teclare.com.